Finding and fixing broken links
The Broken links page scans your knowledge base for references that no longer lead anywhere: dead links to other articles, images that no longer exist, and links to unpublished content. From the list, Open in editor jumps straight to the right article so you can fix it.
Short answer: go to Content and open Broken links. Sarrai scans your articles for references that no longer lead anywhere and lists them per language. Click Open in editor on a row to open the source article and fix the reference.
What the scan finds
The page looks for three kinds of broken references:
- Links to another article that no longer exists. If an article points to another article that has since been deleted or archived, that link surfaces here.
- Images that no longer load. If you placed an image somewhere that is now gone, you'll see it listed here.
- Links to unpublished content. If you point to an internal article that someone later unpublishes, the link stops working for your visitors and shows up in this overview.
That last one is why the page is so useful: a link can work perfectly the moment you place it and quietly break later because something changes elsewhere. The scan catches that for you.
How to fix a broken link
- Open Content in the menu and go to Broken links.
- Look through the list. Each row shows the source article (the one containing the reference), the type (for example external link, internal link or image), the reference itself, and the reason it counts as broken.
- Click Open in editor on the right. A new tab opens with the article editor, already on the right article and in the right language.
- Replace or remove the reference and publish the article again.
Running the scan again
The first time you open the page, Sarrai runs the scan automatically. Just fixed a link? Click Rescan at the top right to refresh the list. That way you see your own progress right away: resolved references drop out of the overview.
Per language
The list shows broken links per language. At the top you switch between languages with the tabs (for example NL-BE and EN), each with a counter showing how many are still open. This lets you clean up your knowledge base one language at a time. For more on maintaining multilingual content, see Offering an article in multiple languages.
Good to know
A broken link isn't just annoying for your visitors, Sarrai also can't use a source that no longer leads anywhere. Going through broken links every now and then belongs to keeping your knowledge base healthy, alongside review dates and the filter for outdated content. See Keeping your content current for the full approach.
Also searched as
"find dead links", "fix broken link", "image no longer loading", "link to deleted article", "unpublished article still linked"
See also
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