Inserting a link

Short answer: first select the text you want to link and click the link button in the toolbar. In the dialog you choose between a URL (for something outside the help center) or a help center article. Then click Insert link.

Linking to an external URL

On the URL tab you provide two things: the address under URL and the visible text under Link text. Handy for pages outside your help center, such as your website or an external source.

Linking to a help center article

Choose the Help center article tab. You'll see the full content tree with a search field at the top. You can click through the tree yourself until you have the right article, or search by title at the top. At the bottom you fill in the link text.

What happens when you click

If you started by selecting text, it's already filled in as the link text and the selected text becomes a hyperlink. If you had nothing selected, the text from the Link text field is added at your cursor as a hyperlink. Click Cancel and the dialog closes with nothing changed.

Internal links keep working

This is the handy part about links to help center articles: if you rename an article later, the link may change along with it, but Sarrai catches that itself. The old link keeps working and automatically points to the latest version of the article. So internal help center article links always keep working.

If you unpublish an article that was linked somewhere, that's the one case where the link stops. You'll find it back in the Broken links overview, so you can fix or remove the reference.

Also searched as

"how do I link to another article", "make an internal link", "change link text", "add a url to an article", "link through to help center"

See also

• Formatting in the editor: the toolbar
• Finding and fixing broken links