Getting started with your public knowledge base
Learn how to add content to your knowledge base and keep your content organized.
04: Knowledge base and content
Your knowledge base is the source Sarrai answers from. You manage it in the Content section: you write articles and snippets, organise them in folders and collections, and decide per item whether the AI agent may use it.
The richer and more current your knowledge base, the more questions Sarrai handles on her own. This section helps you build it well and keep it up to date.
Start here
Articles
- Writing a new article
- Formatting in the editor: the toolbar
- Inserting a link
- Inserting an image
- Organising an article and making it findable (folder, collections, slug)
- Making an article available to the AI agent
- Offering an article in multiple languages
- Keeping your content current
- Finding and fixing broken links
- Importing content from Notion, Confluence or Markdown
Was this article helpful?
Your feedback helps us improve this article.
Thanks for your feedback!
