Category
Help Center
Your public help portal and the chat on your website: collections, branding, and sources.
Articles 7 articles
Getting started with your Help Center
Get started with running your Help Center in the best way possible.
Organising your help center with collections
By using collections, you add a clear structure to your help center and ensure that you and your customers can quickly find what they're looking for.
Customizing the branding of your help center
Set your company name, logo and color scheme right from the settings of the help center
Editing the start page and header and footer links
Learn how to edit your public knowledgebase's start page by adding header & footer links.
Embedding the chat agent on your own website
More information about adding the chat agent to your website or your web-based app.
Embedding the chat agent: troubleshooting
If you run into any trouble while embedding the chat-agent, use this article to troubleshoot your installation.
Which content can the AI use ?
By using the 'Sources' tab in your help center, you can quickly see what sources are available to the AI agent and which are not.
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